Everybody's Libraries

December 1, 2009

Respecting failure: Some thoughts, and a proposal

Filed under: failure,libraries — John Mark Ockerbloom @ 8:02 pm

Last month’s Digital Library Federation forum involved a number of interesting discussions, both at the conference site and online.  This forum, different from previous ones, centered around discussions of strategies for innovation in libraries.  It also involved discussions of the future of DLF itself, which earlier this year ended its independent existence and was merged into CLIR.

One theme that quickly emerged in discussions was the importance of failure.  It’s a topic we often feel uncomfortable discussing, especially when we had a hand in whatever failed.  Part of the discomfort in the digital library community has to do with the dual nature of what many of us do: We manage programs and services, and we also try to innovate.  As managers, we don’t want our programs to fail.  (If that happens anyway, we’d at least like to avoid being blamed for the failure.)  And libraries have long-term ongoing service and preservation obligations that make certain kinds of catastrophic failure unacceptable.

But as innovators, we want to be open to failure as a way of learning.  “Fail faster!” is a common slogan of innovative labs and ventures, and knowing the “thousands of ways that don’t work” (part of a quote often attributed to Thomas Edison) help us better understand the ways that do.  I’ve mentioned before that my most widely-cited paper was written about the failure of a software development project I helped work on.  And a new scientific theory isn’t usually worth considering until it is capable of failure– that is, it makes definite predictions that subsequent observations can either confirm or refute.

If we are really serious about innovating, we need to respect failure, and leave room for it.  We need to let people try things that might not work, allow time for encountering dead ends, have contingency plans that let us continue to carry out our missions even as failures occur, and note both what worked and what didn’t in the things we try.  It’s especially useful to note things that we found didn’t work before they were obvious to others, since we might well save others a lot of time avoiding the same pitfalls.

How should these failures be reported, though?  It’s often easier and more gratifying to publish stories of success than stories of failure.  And if we talk about our failures in public, whether in a journal, at a conference of like-minded professionals, or even in a blog or tweet, we may have good reason to worry that it might hurt our own positions in our organizations, or the work that we do.

The question was raised at the DLF Forum whether future forums could be a “safe” place to discuss failures.  I’m not sure any public gathering can be an entirely safe place for that.  People you see are identifiable, and word tends to spread over time, particularly when a large number of people are present.

One alternative that’s been proposed to address this problem, and still make useful information about failure available to a wide audience, is to anonymize reports.  We can still learn a lot from failures in our field even if we don’t know exactly who failed and where.  And perhaps anonymity can produce more useful information about failure, by producing more “safe” places to talk about it.

So, I’d like to try a little experiment.  From now until the end of February, I invite folks involved in library-related failures to send me reports of their failures, for possible publication in this blog.  I will choose which ones to publish (and may or may not request revisions), but whether or not they get published, I will do my best not to disclose your identity.  (I can’t absolutely prevent email hacks or subpoenas, but I consider them unlikely.)  Please clearly note the start and end of the report you’re submitting for publication; I’ll assume any information that might help identify you or your organization in the middle of the report is information that you’re comfortable disclosing.  Reports should be sent to the email address shown on this page.

I’m interested in particular in failures of initiatives you were personally involved with, and what can be learned from the failures. While others may also be involved in the failures, I’m not particularly interested in reports intended primarily to focus blame on a particular third party.  You should use similar care to obscure the identities of others involved as you do in obscuring your own identity.

Some folks may feel more comfortable working with someone else, or under different selection criteria than the ones I use.  So I invite others to make similar offers if they see fit (and I might mention them here if I hear about any similar offers).

Will this produce something useful to the library community?   I don’t know yet, but it seems worth risking a bit of failure to find out.   If you have any suggestions about the proposal, or have some ideas of kinds of reports you’d like to see, feel free to mention them in the comments.  And if you have a report you’d like to make, send me email.

June 10, 2009

Learn more about ILS discovery interfaces

Filed under: architecture,discovery,libraries — John Mark Ockerbloom @ 1:01 pm

I’m presenting today at a NISO webinar on interoperability, giving an overview of the work I did with a Digital Library Federation task group to produce recommendations for standard APIs for ILS’s supporting information discovery applications.

I’ll include a link to my presentation later today, after the webinar is over.   I’m also happy to answer questions here about the ILS-DI work.  (I’ve also covered that work here before in the blog.)

To help folks keep track of ILS-DI implementations and related activities, I’ve also created a new page on this site linking to the recommendation, implementations and followons, and related projects.  I’ve started it with just the basics, but plan to fill in more information shortly.

Update: I’ve now posted my slides and speaker notes.

May 16, 2009

May 15, 2009

April 9, 2009

Recent copyright news and comment (an extended mix)

Filed under: copyright,libraries — John Mark Ockerbloom @ 1:53 pm

I seem to have a certain degree of inertia over getting a blog post out, and there have been at least 4 interesting recent items related to copyright.  Since I haven’t managed to post about each individually, I’ll get over the hump by putting them all into a single post.  I hope most of my readers will find at least one of these items of interest.

1. This year marks the 100th anniversary of the passage of the Copyright Act of 1909, the first “modern” copyright law of the US.  The announcement for an April 30 conference on the Act describes its significance:

The 1909 Act was the first to protect works upon publication with notice, without prior registration; the first to expressly recognize a right to prepare derivative works; and the first to expressly recognize the public domain. The 1909 Act remained in effect for seven decades, during which time copyright law was repeatedly called upon to deal with the disruptive effect of new technologies, such as motion pictures, sound recordings, radio and television, photocopy machines, and computers. As a result, the 1909 Act had a significant influence on the copyright law we have today.

Several aspects of the law are ones I wish we still had today, like terms of more reasonable length (the maximum under the 1909 act was 56 years from publication), and the earlier expiration of copyrights into the public domain if the owner did not care enough about it to take some basic steps to maintain it (namely, including a copyright notice, and eventually registering and renewing it).  Unfortunately, as William Patry laments, the treaty structures we’re now embroiled in prevent us from returning to that regime.

If you’d like to see both the original 1909 act, and the evolution of copyright law since, David Hayes has a wonderful site where you can read the law that was in effect at various times from then until now.

2. I’ve seen more discussion online of the Google Books setttlement, and the monopoly rights it gives to Google for providing digitized copies of “unclaimed” out of print copyrighted works (or what James Grimmelmann calls “zombie works“).  It’s worth a reminder that it isn’t just Google that has a potential monopoly here; it’s also the Book Rights Registry itself.  Even if other digitizers get the rights to do what Google does, and set their own retail prices for access, the Books Rights Registry can decide on the wholesale prices and other terms, and these will obviously play a big role in determining retail prices that any provider will offer.

If the settlement agreement is upheld (as I hope it will be; I’d much rather see 1 comprehensive collection of digitized out of print books than 0), it could form the model for a future compulsory licensing scheme for such books.  Congress has enacted these before, when it’s seen a sufficient need and interest, and it’s set maximum prices for such licenses.  For instance, the current maximum license fee for recording many songs is 9.1 cents per copy, reflecting a steady but controlled rise over the last few decades.  According to this account of recent negotiations, some publishers reportedly wanted a dramatic boost to 15 cents per copy, while some digital music retailers wanted the maximum cut in half, to 4.5 cents per copy.  Congress’ Copyright Royalty Board has managed to find a middle ground that balances the interests of creators and users, while providing a way to avoid the inefficiencies of song-by-song rights negotiation.  Congress could do something similar with copyrighted but out of print books, if their constituents urged them to.  (They would have to be careful to stay within international treaty constraints, but if the licensing regime for Google falls within those constraints, then I would think that a similar regime for all set up by Congress should as well.)

3. It might eventually be possible to put many of these books online in any case, if a recent decision by a federal court in Colorado is upheld and is applied broadly enough.  In 1996, many foreign works were taken out of the public domain and put back into copyright as the result of a law passed as a result of the GATT treaties.  (I have a discussion on copyright renewals that goes into some of the details.)  Last week, a federal judge struck down this law; in the words of plaintiff attorney Larry Lessig, it “violated the First Amendment to the extent it restored copyright against parties who had relied on works in the public domain.” (Such parties are known as “reliance parties”).

I’m happy to hear about the decision, but I’m not yet ready to fire up the scanners.  For one thing, another federal circuit has already ruled the opposite way on the same issue, as William Patry noted in a 2005 blog post about a case involving Luck’s Music Library.  It remains to be seen how higher courts, or courts in other jurisdictions, will deal with these contradictory rulings.  Also, despite some claims I’ve seen online, the decision doesn’t state outright that removing works from the public domain is necessarily unconstitutional.  Rather, it says that doing so requires a higher standard of constitutional scrutiny that is not met for the case in question, in particular because Congress restricted the rights of reliance parties more stringently than international treaties actually required.

It seems possible to me that, even if the new decision survives appeal, it might simply result in an expansion of reliance party rights, and not a general right to put books online whose copyrights had been restored.  (On the other hand, the definition of “reliance party” in the law in question seems to me to include libraries and others that have simply “acquire[d].. a copy” of a restored work.) I’m not a lawyer, though, and the copyright restoration laws at issue are notoriously complicated.  I’d be interested in hearing more commentary from lawyers about the details and implications of this decision.

4. Finally, the recent publication in the New York Review of Books of a leaked, damning ICRC report on torture at Guantanamo raises some interesting copyright and ethics questions.  As David Bigwood suspects, the report is copyrighted (effective the moment it was written down) and was published without the permission of the Red Cross, which has a general policy of opposing publication of its confidential reports.  Mind you, I don’t think libraries that simply receive a print copy unsolicited (e.g. as part of of an ongoing subscription to the NYRB) should have any legal or moral qualms about keeping, preserving, and giving their patrons access to it.  But what about electronic versions, which typically involve new copies made every time someone new reads them?

There are a few approaches one could take to this question.  A fair use defense is certainly worth consideration, for instance.  The document clearly reveals many things of great public interest in the US; it’s being published online for noncommercial purposes (they’re distributing it as a free, ad-less PDF); and there’s no market for the work to be affected, since the Red Cross does not market these reports, or put them out in the public at all.  On the other hand, the document is not just quoted from, but reproduced in its entirety, and traditionally there’s been less fair use slack given for unpublished works than for published works.  But there have been past cases (such as those involving Diebold voting machine memos) where reproducing documents in full in the public interest has been upheld as fair use.  I suspect that the Red Cross will most likely not take the trouble to sue over this recent publication, but if they did, I can’t be positive about how the case would turn out.

One might argue that whether or not fair use applies, publication is justified as civil disobedience of copyright law in the service of a higher law against torture.  This approach poses some problems of its own, though, particularly under theories where those who engage in civil disobedience gladly accept the legal consequences of their actions.  Congress as of late has been steadily increasing the penalties for copyright infringement, and even the statutory and attorney’s fees, independent of any damages, are now large enough to give many people pause.

There’s also another interesting way to resolve the copyright question: A member of Congress could read the report into the Congressional Record.  By law and custom, the statements of the legislature are given immunity from most forms of legal liability, so a copy of the report in the CR, including in the online verion, should not be a legal violation of copyright, as far as I’m aware.  (Indeed, The Online Books Page already links to one other book that was read in its entirety into the CR.)  The online version there would then be readable to anyone with an Internet connection.

Reading the report into the record wouldn’t just clear up a copyright issue.  It would also put all of Congress officially on notice about the violations of American and international law by the government.  And just as we have obligations under copyright treaties to deal with copyrighted works in various ways, we also have obligations under human rights treaties to outlaw prisoner mistreatment, and investigate and prosecute those who conducted, oversaw, and covered up torture and other human rights violations, no matter how high their rank or office.

In other words, we Americans now have a test before us:  Do we take the essential rights of life and integrity of living, breathing human beings at least as seriously as we take the rights of intellectual property?  If you think we should, you might want to urge your representatives in Congress and other governmental officials to take appropriate action.

March 24, 2009

Gloriana St. Clair: A brief appreciation

Filed under: awards,libraries,people — John Mark Ockerbloom @ 10:50 pm
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The organizer of today’s Ada Lovelace Day, a day to celebrate women in technology, says that women need female role models they can emulate.  I’d add that men can use female role models as well.  There are at least two obvious reasons. First of all, we get a wider range of inspiration when our role models aren’t limited to half the population.  But also, people can be rather clueless about groups of people that they don’t normally see much, and that cluelessness can hold people back needlessly.

I don’t recall being consciously sexist when I entered grad school in computer science, but I wasn’t the most clueful person either.  When I noticed that there were only 4 women in our entering class of 36 (a ratio unfortunately not too far off the one I saw in undergraduate computer science), one of the first things I blurted out to one of those women was something like “gee, there’s going to be a lot of romantic competition for you four,” thinking about them more as potential dates than as fellow computer science colleagues.

I was fortunate, however, to have multiple female role models to learn from in my time as a graduate student.  Mary Shaw inspired me and many others to gain mastery over all kinds of challenges, from software engineering to bicycle trekking, through systematic and rigorous information gathering and analysis.  Jeannette Wing contributed some of the key technical  foundations to my own dissertation work (in her work with Barbara Liskov on type substitutability), and as a member of my dissertation committee repeatedly challenged me to write more clearly and logically, helping ensure that my ideas were sound and understandable.  And I don’t have the space here to enumerate, or express full thanks for, what I’ve learned from Mary Mark since I met her.

I also found another role model who I’d like to talk about today: Gloriana St. Clair, dean of libraries at Carnegie Mellon.  Unlike the other women I’ve mentioned above, she has no “technology” degree, but she’s played very important roles in bringing together technology and librarianship, to the benefit of both.

She has long emphasized the importance of digital technology to the future of libraries, featuring it prominently in strategic plans and library organization, and cultivating people with the skills and knowledge to design and improve the digital library.  (And not just her own staff; she encouraged me, while still in the computer science department, to get out to library conferences to find out more what people were doing and thinking, and even gave me a ride to a CNI forum in Washington, DC.)

She’s also helped educate technologists about the important roles that libraries and librarianship play in managing information.  While at Carnegie Mellon, I got involved in a computer science-led project to build a massive digital book collection, where much of the early thinking seemed to assume that the problem was largely a matter of committing enough technology and funding.  I was very happy to see Gloriana get involved and show how sound librarianship could make that project, as well as other digital library initiatives I’d dabbled in previously, much more effective, usable, and preservable than a purely engineering-oriented project would have been.

She’s also been unafraid to take a leap into a new area or initiative when called for.  Not content to settle for an MLS degree as a librarian, she went on to get a PhD in literature, and an MBA that she’s used both to help manage libraries and teach others about library management.  And when a commercial publisher bought the library science journal she edited and raised its prices, she organized a mass exodus of editors to a new, lower-cost journal founded under the auspices of SPARC.

My own career jump, from a computer science department at Carnegie Mellon in Pittsburgh to a library at the University of Pennsylvania in Philadelphia, was made easier in a number of ways by her help and example.  Indeed, after I got more acclimated to library culture, I  gained a better appreciation of how well she accomplished one of the great functions of librarians: to build bridges and spread knowledge among a variety of different disciplines.  I also grew to appreciate the importance of building such bridges for librarianship itself.  Librarians can be another set of folks that many faculty and professionals don’t see much of, and that they can be correspondingly clueless about.  If libraries and their users are not to be held back needlessly, we need to build better bridges between each other.

I’m not alone in my appreciation for Gloriana.  Just a few weeks ago, the Association of College and Research Libraries named her Academic/Research Librarian of the Year.  To their award, I’d like to add my own personal and professional thanks.  And thanks as well to the many other women in technology who have, knowingly or not, given me knowledge, inspiration, encouragement, and some helpful clues.  I hope I can make a suitable contribution in turn.

March 18, 2009

January 28, 2009

Open catalog APIs and data: ALA presentation notes posted

Filed under: architecture,discovery,libraries,open access,sharing — John Mark Ockerbloom @ 3:48 pm

I’ve now posted my materials for the two panels I participated in at ALA Midwinter.

I have slides  available for “Opening the ILS for Discovery: The Digital Library Federation’s ILS-Discovery Interface Recommendations“, a presentation for LITA’s Next Generation Catalog interest group, where I gave an overview of the recommendations and their use.   At the same session, Beth Jefferson of BiblioCommons talked about some of the social and legal issues of sharing user content in library catalogs and other discovery applications.

And I have the slides and remarks I prepared for  “Open Records, Open Possibilities“, a presentation for the ALCTS panel on shared bibliographic records and the future of WorldCat.  In that one, I argue for more open access to bibliographic records, showing some of the benefits and sustainability strategies of open access models.

Karen Calhoun has also posted the slides from her presentation at that panel.  Peter Murray also presented; I haven’t yet found his slides online, but he’s blogging about what he said.  The fourth panelist, Brian Schottlaender, didn’t present slides, but instead gave thoughtful summaries and follow-on questions to some of the points the rest of us made.  From the audience, Norman Oder of Library Journal took notes and then wrote a useful report on the session.

I’d like to thank the organizers of these sessions, Sharon Shafer and Charles Wilt, for inviting me to speak, and my co-presenters for sharing their ideas and viewpoints.

January 14, 2009

December 9, 2008

Revised ILS-Discovery interface recommendation released

Filed under: architecture,discovery,libraries — John Mark Ockerbloom @ 3:40 pm

I’ve just sent the following announcement out to the ILS-Discovery Interface Google Group:

The Digital Library Federation’s ILS-DI task group has officially released revision 1.1 of their recommendation for standard interfaces for integrating the data and services of the Integrated Library System (ILS) with new applications supporting user discovery.

Our initial official release (“revision 1.0″) was made in June, and included a recommendation of a basic level of interoperability (the Basic Discovery Interfaces, or “Level 1″ interoperability) that was agreed to by many ILS vendors in the “Berkeley Accord“.

In August, the DLF convened an implementor’s meeting in Berkeley that was attended by a number of developers and vendors of ILS and discovery software.  In the meeting, we agreed to make certain changes to clarify the requirements of the basic level of compliance, and to make them more useful for discovery applications.  A revised draft that included these changes was made available for comment at the end of October.  We now release the final version.

We hope that this revision will be useful for people implementing ILS’s, ILS interaction layers, and discovery applications, and enable easier interoperation between ILS’s (existing and planned) and innovative discovery applications of all kinds.  We look forward to seeing implementations of these recommendations (some of which are already in progress), and further progress towards interoperability and improved discovery of the knowledge resources of libraries.

I’d like to re-echo my thanks I made on the release of  our “1.0 revision”  back in the summer, and thank everyone who helped write, comment on, and support this recommendation.

And now, I think I’ve got some implementation work to do…

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